Every effort is made to ensure that your order is dispatched within 1-2 working days from the paid order date (for all methods: Credit/Debit Card, PayPal and Direct Bank Transfer).
Unless events that are beyond our reasonable control, in which case we will inform you by email.
Our shipping methods are:
1 Free Shipping on all orders over $150 Australia wide. If your order is under $150, Shipping is calculated directly on checkout page.
2 We use Australian Express Post as delivery method. Delivery in Australia by these methods usually takes from 1-2 working days up to 12-15 working days for more remote AU addresses.
3 You will receive a TRACK CODE and PIN directly via email as soon as the order will be dispatched. If you would like to track the processing of your order and you didn’t receive the mentioned email, please call us at firstname.lastname@example.org.
4 We strive to fulfil all orders as much as possible; however, due to changes in seasons, some more fresh items may be unavailable.
5 Please note that we do not accept any liability whatsoever for any delay in delivery caused by third parties (Australian Express Post) that we may use to deliver your order.
6 Overseas orders are not possible to be taken.
Local Pickup: collect your order in Katherine, NT
If you have already purchased products from our shop with the 'local pickup' clause, we suggest you make an appointment with Clean Eating Pantry NT staff, to ensure a suitable time to collect your order!
The pickup time can be arranged by text or email at the following contacts.